Frequently Asked Question

WeiserLock Smart Scan (BioLock) - Users & Admin

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Q1: Can anybody enroll himself and have access to the system?
No. Only an Admin is authorized to enroll new users.


Q2: What is an Admin?
An Administrator is a user that is authorized to Manage system functions such as Enroll, Delete or Rename other users; he/she is also authorized to assign administrative privileges to other users.

Q3: How do I become an Admin?
The first user automatically becomes an Administrator; in turn he may assign admin privileges to other users.


Q4: Does the First Admin have more privileges than subsequent ones?
No, the system treats all Admin the same.

Q5: Is there a limit to the number of Administrators that I can have?
No; you can have as many Administrators as users. To prevent system tampering and unauthorized use however, it is recommended that you limit the number of Admin to 2 or 3.


Q6: How do I enroll the first user?
Q7: How do I enroll subsequent users?
Q8: How do I operate the lock?
Q9: How do I rename a user?
Q10: How do I make admin or revoke admin?
Q11: How do I schedule or limit user's access?
Q12: How do I enable/disable a user?
Q13: How do I permanently delete a user?
Q14: How do I change settings - Clock, Deadbolt, Locktime or Biometrics?


For any of the above questions please open or download the file below for more information (right click on the file, choose the "Save Target As..." option and save the file on your computer).


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